Automate 80% of customer queries with intelligent chatbots that integrate with your existing systems. Responses in seconds, 24/7.
Traditional support doesn't scale. AI chatbots respond in seconds, 24 hours a day, 7 days a week.
Automating high-volume, repetitive interactions
Resolve Tier 1 queries automatically: FAQs, order status, product information, and basic troubleshooting.
Capture and qualify leads 24/7, collect contact information, and schedule meetings with the sales team.
Answer employee questions about policies, benefits, time-off, and internal company processes.
Automate first-level IT ticket resolution: password resets, access requests, basic configurations.
Allow customers to schedule, modify, or cancel appointments directly through the chatbot without human intervention.
Guide customers through the claims process, collect documentation, and provide status updates.
Retrieval-Augmented Generation connects the chatbot to your knowledge base for accurate, up-to-date responses
Advanced NLP that understands intent, context, and sentiment across multiple languages
Web, WhatsApp, Teams, Slack, and any channel where your customers are
Native connection with Salesforce, SAP, Microsoft Dynamics, and your existing systems
The cost depends on integration complexity and interaction volume. A chatbot with RAG architecture and CRM/ERP integration typically ranges between €25,000 and €80,000. ROI is usually achieved in 4-8 months thanks to the reduction in support costs.
A basic chatbot with FAQs and predefined flows can be operational in 3-4 weeks. A complete solution with RAG, integration with internal systems and training with proprietary data requires 8-12 weeks. We deploy in phases to deliver value from the first month.
Yes, we integrate with Salesforce, HubSpot, SAP, Microsoft Dynamics, Zendesk, ServiceNow and practically any system with an API. The integration allows the chatbot to query data in real time and execute actions such as creating tickets or updating records.
Rates vary by sector and query complexity. In B2B customer service, a 60-80% automatic resolution rate is achieved in the first 3 months. With continuous training and knowledge base expansion, this rate can exceed 85%.
We configure escalation rules based on response confidence, user sentiment and query type. The human agent receives the full conversation context so the customer does not have to repeat themselves. The system learns from these escalations to improve continuously.
Our proven methodology ensures measurable results at every stage.
See how this service applies to your industry.
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